Battling Turkish Airlines

A South Florida woman bought a ticket to Istanbul and another ticket to another city in Turkey Then the battle began She lost the fight with the airline so when she got back to South Florida she called Help Me Howard and Patrick Fraser Pamela loves to movement Her favorites Foreign countries Pamela Bedeau The architecture You get nice good food The lifestyle is so great Pamela works two jobs and every year rewards herself with a trip to Europe Pamela Bedeau Spain Italy Portugal Germany Greece and this time Turkey Notice Pamela s reaction because she has traveled a lot but not like her trip to Turkey Pamela Bedeau One trip ticket from Miami to Istanbul and then from Istanbul to Nevsehir Pamela had two separate tickets The round-trip ticket from Miami to Istanbul and a ticket from Istanbul to Nevsehir Pamela Bedeau Where they have the hot air balloon and I really really requested to do that The cost of both tickets indicated up on her credit card and then this charge from Turkish Airlines appeared Pamela Bedeau I call and say What s the for They mentioned they don t know Turkish Airlines denied that they ever charged me Pamela says an airline employee stated her to dispute the charge She did and her credit card company returned the money Then she got an email from Turkish Airlines Pamela Bedeau We ve suspended your ticket until you withdraw the complaint Pamela s daughter replied The dispute was over the not the plane ticket So Pamela headed to Turkey Pamela Bedeau You will love Turkey Istanbul the city is so nice After a scant days in Istanbul she headed to the airport for her trip to Nevsehir and was reported she didn t have a ticket Pamela Bedeau The system canceled your ticket so I revealed her my receipt with the ticket and she explained No you don t have a ticket ' Pamela was stranded because all the flights to Nevsehir were booked She couldn t cancel her hotel in that city lost that money and had to buy a more expensive ticket to fly home to Miami Pamela Bedeau I had to pay about to come back early The confusion over the ticket that s no longer a ticket cost her over and a trip to Nevsehir Pamela Bedeau That was I think the preponderance disappointing part that I was not able to go in a hot air balloon There is a lot of confusion here So whether it s a U S or foreign airline legally what can you do Howard Howard Finkelstein Usually when you are dealing with foreign companies it s extremely arduous to get any kind of resolution but you can file a complaint with the Federal Department of Transportation Also the United States and Turkey have signed the Montreal Convention Treaty which allows someone like Pamela to sue the airline in small contends court in South Florida If she wins she will get reimbursed for the cancelled ticket the lost hotel and any other money she had to spend because of their mistake I contacted Turkish Airlines in Istanbul over and over They didn t respond I even tried talking to the Turkish Embassy in Miami to see if they had any contact information They didn t respond Pamela Bedeau Not surprised just disappointed because that s the same thing I was going through when I was calling them Pamela has filed her complaint with the Department of Transportation and is going to sue Turkish Airlines in small states court to get back what she feels she deserves Pamela Bedeau I think I should get a free ticket since they cancelled my ticket I think that s the best thing to do An accommodation And Pamela is adamant she is going to sue the airline in small states court I can t wait to be there to show you what happens Now if you have any troubles with an airline you can t work out with them the link to file a complaint with the Department of Transportation is below Give them a sparse days to respond because of the ruling body shutdown Once flying high now feeling grounded Wanna be airborne again Plane and simple take a seat with us cause that s the ticket to a first-class ride With this Help Me Howard I m Patrick Fraser News Department of Transportation complaints CONTACT HELP ME HOWARD Email helpmehoward wsvn comReporter Patrick Fraser at pfraser wsvn comMiami-Dade - -WSVNBroward - -WSVN